That’s So Fetch Return Policy

When shopping online, one of the most important things customers want to know before purchasing is the return policy. That’s So Fetch, a popular online fashion retailer, has its own rules and guidelines for returns and exchanges. Understanding the That’s So Fetch return policy can save you time, money, and stress if you ever need to send an item back.

In this detailed guide, we’ll break down everything you need to know about the That’s So Fetch return policy, including time limits, conditions, costs, and step-by-step instructions for making a return.

Overview of That’s So Fetch Return Policy

That’s So Fetch allows customers to return most items within a specific time frame. However, the brand has strict rules about what qualifies for a return and what doesn’t. Before sending anything back, you must ensure your purchase meets the policy requirements.

Here are the main highlights:

• Return Timeframe: Most items can be returned within 14 days of delivery.

• Condition: Items must be unworn, unwashed, with original tags attached.

• Exclusions: For hygiene reasons, some products like swimwear, lingerie, bodysuits, and accessories may not be eligible for return.

• Refund Method: Refunds are usually provided as store credit, not back to your original payment method.

• Return Costs: The customer is typically responsible for covering the return shipping fees.

Step-by-Step Guide to Making a Return

If you want to return an item purchased from That’s So Fetch, follow these steps:

1. Check the Return Window

Make sure you are still within the 14-day return period from the date of delivery. Returns requested after this timeframe will not be accepted.

2. Review Product Eligibility

Confirm that your item is not in the non-returnable category, such as swimwear or lingerie. Also, ensure it is in original condition without signs of wear.

3. Log Into Your Account

Sign in to your That’s So Fetch account and navigate to the order history. Select the order containing the item you wish to return.

4. Submit a Return Request

Click on the return option and follow the on-screen instructions. You’ll typically need to provide a reason for the return.

5. Pack the Item Securely

Repack the item in its original packaging if possible, with tags attached. Securely seal the package to avoid damage during transit.

6. Ship the Return

Use the provided return address or shipping label (if available). If not, arrange your own courier service. Remember, return shipping costs are usually paid by the customer.

7. Wait for Processing

Once That’s So Fetch receives your return, it may take 5–10 business days for the return to be processed and for store credit to appear in your account.

Refunds and Store Credit

One important detail about the That’s So Fetch return policy is that most refunds are issued in the form of store credit. This means you cannot expect a direct refund back to your bank account or PayPal.

Store credit can be used on future purchases and has no expiration date. This system encourages customers to shop again with That’s So Fetch.

Exchange Policy

That’s So Fetch also allows exchanges if you receive an item that doesn’t fit or if you simply want a different color. However, exchanges are subject to stock availability. If the desired item is not available, you may only receive store credit.

Non-Returnable Items

To avoid confusion, here is a list of items that cannot be returned under the That’s So Fetch return policy:

• Swimwear and bikinis

• Lingerie and undergarments

• Earrings and jewelry

• Sale or clearance items

• Bodysuits

• Items without original tags

If you accidentally send back an ineligible item, That’s So Fetch may refuse the return and send the item back to you.

Tips to Avoid Return Issues

Here are some tips to make sure your return process with That’s So Fetch goes smoothly:

• Double-check your order before confirming purchase to minimize returns.

• Keep tags attached until you are 100% sure you want to keep the item.

• Act quickly within the return timeframe if you change your mind.

• Track your return shipment to avoid disputes in case the package gets lost.

• Read the product description carefully before ordering to ensure size and style accuracy.

Why Knowing the Return Policy Matters

In the fast-paced world of online shopping, knowing a store’s return policy can make a huge difference. A clear understanding of That’s So Fetch return policy helps customers feel secure in their purchases. It also saves both time and frustration if an item doesn’t meet expectations.

By following the rules and guidelines, you can ensure a hassle-free return experience and continue enjoying fashion shopping with confidence.

Final Thoughts

The That’s So Fetch return policy is designed to be fair yet strict. Customers are given a 14-day window to return eligible items in unworn condition, but refunds are mainly issued as store credit. Non-returnable items, return shipping costs, and clear deadlines are important details to remember.

If you plan to shop at That’s So Fetch, make sure you understand these rules in advance. By doing so, you’ll be prepared in case you ever need to make a return or exchange.